Relationships Matter

Influencing with Integrity: Management Skills for Communication and Negotiation

by Genie Z. Laborde

Hardcover: $24.95

Your business success depends on the quality of your communication skills.

• Understand other people's nonverbal signals

• Build rapport and earn attention, acceptance, and trust

• Ask the "super questions" that provide you with high quality information

• Use the verbal patterns to create clarity and understanding

• Make your message more compelling with nonverbal communication skills

3-Minute Steps to Influencing with Integrity in 90 Days

by Genie Z. Laborde

E-Learning Course: ON SALE $695.00 (Regularly $949.00)

• Build relationships quickly
• Establish rapport and keep it
• Understand what motivates your customers
• Resolve conflicts

• Increase bottom line
• Increase perceptions
• Improve decisions
• Feel good about your job

PEGASUS Kit for Productive Meetings

by Genie Z. Laborde

Multimedia Kit: $199.00

Includes :

19-minute PEGASUS video tape

52-page PEGASUS workbook

PEGASUS CD

CD "Music for Meetings" by Stephen Halpern

How much money would you save (or make) if your meetings were half as long? Use the powerful PEGASUS program to make your meetings shorter and more productive.

• Learn how to shorten and control meetings

• Gain Agreement to use participant leverage for focus

• Use the relevancy challenge to avoid rat holes and to keep rapport

• Apply reframing and brainstorming to unblock group paralysis